If you have questions or need assistance, please contact the CFC Help Desk by email or phone:



The CFC Help Desk provides support to employees, military personnel, retirees, charities and other individuals who have questions or need additional information about the Zone-specific activities of the CFC 2017 Worldwide Campaign, including:

  • Training
  • Events and activities
  • Campaign support
  • Supplies

NOTE: All questions about donations will be referred to the Give Back Foundation—the CFC Central Campaign Administrator (CCA), and organization responsible for all donor and donation-related questions.

Questions about making your pledge? Contact customer support at 800-797-0098 (toll-free), 608-237-4898 (local/international), or

The CFC Help Desk will be open during regular business hours: 9am-6pm Eastern.  All calls and emails will be tracked for regular reporting.  Calls and emails will be responded to within 24 hours.

The CFC Help Desk contact information will be included on your Zone website, and included on all Zone-specific collateral materials, as appropriate.

For additional information or questions about the CFC Help Desk, contact Penngood’s CFC Program Manager, Angela Wiggins at